Advanced Task Management
Features

Shared Task Queues

Shared Task Queues

Use Neodeluxe Advanced Task Management to create group-based task queues and automate task delegation to any user that meets queue requirements.

View Shared Task Queues

Labels None

Create custom labels for skills, responsibilities, or Filevine roles to include users in task queues.

Shared Task Queues Featured

Set up shared queues that distribute tasks to users with matching labels.

Manual Queues None

Allow users to browse and claim tasks from manual queues.

Processes New

Group related queues under processes to quickly identify and manage tasks within a workflow.

Escalation Queues None

Create escalation queues for overdue tasks that require urgent attention.

Basic Priorities None

Assign basic priority levels to queues including Low, Medium, High, and Urgent.

Advanced Priorities None

Use a number slider to set advanced priorities based on your needs.

Task Descriptions None

Clearly define each task’s purpose and requirements with detailed instructions.

Task Types None

Choose from various task types, including action, form, and document-based tasks.

Snooze Times None

Set specific snooze durations to temporarily delay tasks while keeping them on the radar.

Due Dates None

Define due dates to enforce deadlines and ensure timely task completion.

Criteria-Based Queue Triggers None

Automatically assign tasks to queues based on real-time project data and pre-set conditions.

Task Flow Queue Triggers None

Trigger the assignment of new tasks upon the completion of previous tasks in a flow.

Visual Queue Flow Chart None

Use a visual flow chart to map out queue dependencies and create task-triggered queues.

Ad-Hoc Tasks New

Assign ad-hoc tasks without connection to an entire queue, streamlining urgent or one-off requests.

Filevine Activity Notes New

Create notes in the Filevine project’s activity section when activity occurs in Neodeluxe including task creation, assignment, due date changes, or notes in the task’s comments.

Close No Longer Needed Tasks New

Automatically close tasks when a project’s data meets the exit criteria.

Task Management in Filevine

Task Management in Filevine

Use the Neodeluxe Sidebar (Google Chrome Extension, also available in Microsoft Edge) to manage case management tasks directly in Filevine without needing to switch tabs.

View Filevine Task Management

Neodeluxe Sidebar Featured

Use the Neodeluxe Sidebar, a Google Chrome Extension, for Filevine-native task management in the same screen.

Status None

Toggle availability to track online or offline user status. Automatically log users out after a period of inactivity or when the extension is closed.

Custom Assignment Configuration None

Assign tasks when a user requests a new task or configure a defined period of time when a user is online and without a task.

Working Days New

Set working days and holidays so tasks are only due when your team is available.

Current Tasks Tab None

View all active tasks in one place.

Task Information None

View all task information including project name, priority, due date, status, and instructions.

Snooze Task None

Temporarily snooze a task to keep your focus on higher priority tasks.

Snooze to Queue None

Snooze a task back to the queue for another user in the queue to receive.

Disposition Category None

Mark a task as Completed, No Longer Needed, or Re-assigned.

Resolution Code None

Enter custom resolution codes for easy tracking and reporting.

Custom Resolution Forms None

Have users fill out custom resolution forms with task or client information.

Comments None

Add necessary comments to the task resolution for clear communication, stored on the task page.

Attach Files None

Attach any relevant documents to the task that will store in the Filevine project.

Task Forms None

Easily access and complete form task types from within the Chrome Extension to automatically fill Filevine fields.

Manual Tasks Tab None

View and claim available manual tasks.

Snoozed Tasks Tab None

View snoozed tasks and stop the snooze early.

External Task View None

Open, view, and complete tasks in the Neodeluxe portal.

Dashboards and Reporting

Dashboards and Reporting

Become a data-driven legal practice with clear visibility over task management using Neodeluxe Advanced Task Management’s admin dashboards and reporting tools.

View Dashboards and Reporting

User Metrics Featured

View user metrics from a reporting dashboard including total active users, online vs offline users, users without an assigned task, task metrics per user, and export detailed status of users work.

Queue Metrics Dashboard None

View queue metrics in a dashboard including total queues, regular vs. escalation queues, auto vs. manual assignment, criteria vs. task triggers, average queue creations per day, and number of each priorities.

Task Metrics None

View task metrics including total tasks, resolved vs. unresolved, assigned vs. unassigned, average resolving time, snoozed tasks, escalated tasks, and number of each priorities.

Task Creation Chart None

Visually view task creations over a set amount of time.

Task Metrics Chart None

Visually view task metrics including number of resolved tasks, snoozed tasks, and escalated tasks.

Admin Task Dashboard None

Manage tasks from one screen with all key task details.

Admin Queue Dashboard None

Manage queues from one screen with key queue details and easy queue activation.

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