These days, automation is ever-present with potential to transform industries like finance and manufacturing, and a surge in popularity with a catch-all phrase that has captured the attention of the digital world.
Hyperautomation is not just a fad; it is the way of the future and organizations cannot afford to ignore it. According to Fabrizio Biscotti, Research Vice President at Gartner:
Hyperautomation has shifted from an option to a condition of survival for businesses. Organizations will require more IT and business process automation as they are forced to accelerate digital transformation plans in a post-COVID-19, digital-first world.”
At the same time, though, organizations would be remiss if they waded blindly into the deep end of hyperautomation waters. Rather, organizations need a clear hyperautomation strategy first to make sure that:
No matter which way you slice it, it is hard to miss the benefits of automation – as well as the demand to adopt it among organizations.
According to a recent Salesforce survey of 600 CIOs and IT decision-makers, 91% of organizations say that demand for automation from business teams has increased over the last two years.
The same survey predicts that 80% of organizations will have hyperautomation on their technology roadmap by 2024.
What this tells us is that it’s apparent that many organizations are well on their way to implementing or expanding their automation efforts. However, there are still some organizations suffering from automation insecurity either in getting their automations off the ground and running initially or in their attempts to scale. All too often, these organizations end up giving up on automation before unlocking its full potential.
Unfortunately, this is a common symptom of not having a clear vision or roadmap in place. If you’re embarking on a cross-country road trip, you wouldn’t get in the car without an end destination in mind nor would you start driving without a tank full of gas. In the context of hyperautomation, the end destination is the metrics or ROI your organization is looking to obtain and the tank full of gas is the hyperautomation partner and combination of technologies to get you there.
Many voices from senior leadership might understand the value in adopting automation but if they don’t take the time to consider the larger picture, i.e. that automation can go far beyond the paper pushing and data extraction use cases that many companies use the technology for, they miss out on an opportunity to transform holistically.
No matter how dedicated a company is to its digital transformation strategy, if they don’t have the right vision or blueprint to guide them, it will undoubtedly run into issues.
Before jumping in, consider these guidelines for an effective hyperautomation strategy:
According to McKinsey and Company, organizations with successful transformations deploy more technologies than others do — and at the core of hyperautomation is the intersection of different technologies working in tandem.
At the same time, though, implementing it is a delicate balancing act between which combination of technologies are appropriate for your organization and ensuring you have a good foundation in place for success.