Extend the power of Salesforce to keep critical work moving smoothly – and ensure it’s completed on time. Work-Relay centralizes workflow management and automation, improves communication among team members, and tracks progress in real-time.
Say goodbye to juggling multiple apps: Bring teams, tools, and data together in one central hub. Integrate tools and keep everything synced.
Seamless Coordination: Merge orders, inventory, and client management systems. With integrated communication tools, teams stay connected and informed every step of the way.
Centralize Your Projects: Managing work from a single location provides the visibility needed to make smarter decisions and prioritize the right work.
Standardize: Automate forms, tasks, and workflows so your team can work with increased speed and predictability.
Clear Handoffs: As tasks progress from one team or phase to another, seamless transitions ensure continuity and reduce downtime.
Simplify Complex Processes: Break down your intricate business workflows into easy-to-manage steps. Our intuitive interface allows everyone, from novices to experts, to quickly
grasp and streamline their processes.
Organization-Wide Visibility
Holistic View: See the full spectrum of tasks,
from incoming orders to installation scheduling, all in a centralized dashboard.
Task Prioritization: Easily identify critical tasks or installations, ensuring that urgent work is attended to promptly.
Better Insights
Powerful Analytics: Dive deep into processes to identify bottlenecks, optimize efficiency, and drive growth.
Track Efficiency: Monitor the speed and effectiveness of task relays to identify areas of improvement.
Team Performance: Gain insights into individual and team performances for more informed decisions about training or process enhancements.
Scale Your Business
Integrate Anything: Work-Relay integrates with other specialized tools (like inventory management systems) to provide a holistic platform for businesses.
An End-to End Software Solution: Manage every phase of the order cycle, from initial orders to installation and post-installation service.
Adapt Changing Needs: Seamlessly handle increasing order volumes without compromising on service quality and adapts to your needs.
Since we started utilizing Work-Relay we are able to troubleshoot and get ahead of orders that are running late to get them back on track. As a result, our senior management meetings have become delightfully boring.
Cynthia Rhodes
Operations Manager
Perennials
We utilize standardized Work-Relay forms to provide a consistent front-end experience for the sales team. No matter which factory they are working with, the process feels the same. However, behind the scenes, Work-Relay processes and workflows are established for each factory, allowing their consistent quote creation processes to remain intact.
Julien De Matteis
Manager CRM Service
TC Transcontinental Packaging
Work-Relay has been a 100% game-changer in our ability to establish a project completion timeframe and complete projects on time. Basically, it lets us create a plan and stick to it. This is one reason we are growing so quickly.
Karen M Dias
Director, Wireless Service Delivery
Uniti Fiber
Neostella (Work-Relay) team is excellent to work with. Their technical support, customer support and consulting are first class and more than we have come to experience from other Salesforce vendors.
Craig Behr
Senior Vice President
CityNet
Work-Relay is so easy to use for the CEO and other managers that we constantly tweak our processes to become more streamlined, increase quality and avoid duplication of work.
In today’s competitive retail landscape, effective coordination is the key to delivering an exceptional customer journey. Utilizing advanced tools and technologies for process management, data integration, and communication can significantly enhance how retailers operate.