The Dos and Don’ts of Adopting RPA

October 23, 2023

Article

RPA

The benefits of adopting RPA are undeniable. With a digital workforce behind the scenes, you can streamline operations, slash costs, and help productivity soar. But adopting RPA isn’t as simple as pressing a ‘Start’ button and watching the bots get to work.

When considering the adoption of robotic process automation, many organizations are excited to rush into implementation which could cause significant challenges in the future. To save you from those potential pitfalls, we’ve assembled a list of Dos and Don’ts to consider as you embark on your RPA journey.

The Dos of Adopting RPA

Do Identify the Right Processes

Begin by understanding what RPA can and cannot do. By conducting a thorough analysis of your business processes, you’ll be able to identify repetitive, rule-based tasks that can be easily automated. Pay attention to processes that will deliver significant efficiency gains and cost savings.

Do Align RPA Strategy

Ensure your automation strategy aligns with digital and business strategy. RPA strategy is ultimately closely aligned with business strategy and needs support from the top down.

Do Start Small and Scale Wisely

Start with a small-scale pilot project before scaling up. This approach will help you learn from your initial experiences, iron out any kinks in the automation process, and ensure a smooth transition across the organization.

Do Invest in the Right RPA Partner

Choosing the right RPA partner involves considering factors like flexible pricing, scalability, and the ability to integrate with your existing systems.

Do Train Your Team

While RPA can automate many tasks, human oversight and intervention are still essential. Equip your team with the skills to understand and optimize automated processes.

Do Prioritize Data Security

Ensure that the RPA solution you choose is equipped with the necessary security features to protect sensitive data.

The Don’ts of Adopting RPA

Don’t Automate Without Process Optimization

Don’t automate inefficient processes as is. First, optimize these processes to eliminate unnecessary steps and bottlenecks. Automating a flawed process will only result in faster inefficiency. Optimize processes using Work-Relay ➝

Don’t Neglect Change Management

Resistance to change is a common challenge when adopting RPA. As part of the critical change management strategy, focus on communicating benefits to your teams and involving them in the process to mitigate resistance.

Don’t Think RPA will Replace Human Workers

It is a common misconception that automation will replace human workers—in fact, PwC reports that 37% of surveyed population worry about automation putting their jobs at risk. Truthfully, many tasks will always require human judgment, creativity, and decision-making. Ensure a balanced approach where human employees and bots work in tandem, each playing to their strengths.

Don’t Ignore Maintenance and Monitoring

Don’t assume that once automated, a process is good to go indefinitely. Regularly monitor the performance of your automated processes and make adjustments as needed. Failure to maintain and adapt can lead to inefficiency and errors.

Successfully Adopting Automation

RPA can revolutionize how businesses operate, offering benefits including efficiency, cost savings, and increased productivity. However, adopting automation requires careful planning and execution.

By following the dos and avoiding the don’ts outlined in this article, your organization can navigate the complexities of RPA adoption successfully. Remember that automation is a tool to enhance human capabilities, not replace them, and it should be integrated thoughtfully into your organization to reap full benefits.

Looking to take the next step in your RPA journey?