Connecting Global People, Systems, and Processes
Hear from Kramer Reeves, Executive Vice President of Work-Relay, and Cynthia Rhodes, Operations Manager at Perennials and Sutherland, to learn how Work-Relay helped Perennials bring a 5,000-year-old business operation into the Digital Age, growing their custom rug product line and changing their operational landscape.
How Perennials Used Work-Relay to Transform Their Operational Landscape
Hear from Kramer Reeves, Executive Vice President of Work-Relay, and Cynthia Rhodes, Operations Manager at Perennials and Sutherland, to learn how Work-Relay helped Perennials bring a 5,000-year-old business operation into the Digital Age, growing their custom rug product line and changing their operational landscape.
The core of business operations lies in the practice of orchestrating an organizations’ unique combination of people, processes and technology. The failure to do this well in the key Order-to-Cash process delays order fulfillment, frustrates customers, disrupts revenue, and leads to lost market share.
On the contrary, when processes run smoothly, key operations become adaptive, efficient and effective. Work-Relay helps organizations eliminate Order-to-Cash inefficiencies by seamlessly connecting people, systems and processes.
A Conversation with Perennials Webinar Topics Include:
- Optimizing order fulfillment and digitizing a faltering Order-to-Cash cycle
- Improving day-to-day operations and customer experience using Work-Relay
- Using the improved data drawn from these processes to drive future business decisions